Privacy Policy

Last updated:

At Family Values Group, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or communicate with us in any way.

1. Information We Collect

We may collect the following personal information from you (depending on what you share with us):

  • Name
  • Email address
  • Phone number
  • Home address and ZIP code
  • Family information (such as spouse and children) you choose to provide
  • Product interests and quote details (e.g., coverage types, preferences)

2. How We Collect Your Information

We collect information through:

  • Forms you fill out on our website (e.g., quote requests, contact forms)
  • Phone calls or text conversations
  • Emails or other direct communications
  • Optional future tools such as cookies, analytics, or tracking scripts (if enabled, we will update this policy with details)

3. How We Use Your Information

Your information is used to:

  • Help connect you with the right agent
  • Provide you with services or products you request
  • Follow up on requests, questions, or support
  • Operate, maintain, and improve our services and website

4. Sharing Your Information

We only share your information with authorized agents working under Family Values Group so they can assist you. We do not sell or rent your personal information to third parties.

5. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We keep personal information only as long as necessary to fulfill the purposes described in this policy (and as required by applicable law or record-keeping obligations). When no longer needed, we take steps to securely delete or de-identify it.

7. Your Choices & Rights

You may request to access, correct, update, or delete your personal information by contacting us at info@familyvaluesgroup.com or by phone at +1-629-243-7980. If you prefer not to receive marketing communications, you can opt out at any time using the instructions in those messages or by contacting us directly.

8. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal data from a child without verified parental consent, we will delete that information.

9. Text Messaging & Consent

If you provide your phone number, you consent to receive communications related to your inquiry (including calls or texts). Message and data rates may apply. You can opt out of text messages at any time by replying STOP.

10. Updates to This Policy

This Privacy Policy may be updated from time to time. All changes will be posted on this page with a revised “Last updated” date.

11. Contact Us

Questions about this policy? Reach us at info@familyvaluesgroup.com or +1-629-243-7980. We currently serve Tennessee.